Frequently Asked Questions
Perth Festival is your summer invitation to otherworldly experiences. We’re a not-for-profit multi-arts festival that brings world class performance, music, film, visual arts and literary events to Perth, Western Australia, every summer.
As Australia's longest-running arts festival, for over 70 years, we are uniquely placed on Noongar Boodjar to celebrate the oldest living cultures in the world by championing rich Aboriginal and Torres Strait Islander traditions and contemporary arts practice.
Festival time in Perth is when the best artists from Western Australia and the world stand shoulder to shoulder in creative unity within the community.
Anna Reece joined Perth Festival to curate and deliver the 2025–28 Festivals. Anna is a highly respected, inspiring, generous and dynamic arts leader deeply committed to the development of a strong and vibrant arts ecology. She has a breadth of experience reaching across the not-for-profit arts and cultural sectors.
Her appointment completes a full circle back to the Festival she first joined nearly 10 years ago as Executive Producer of The Incredible and Phenomenal Journey of The Giants 2015 . This free three-day spectacle at Perth Festival attracted 1.4 million people to the CBD and remains Australia's biggest single arts event.
Our main program will be showing from 6 Feb – 1 Mar 2026.
Lotterywest Films screens Mon 24 Nov 2025 – Sun 29 Mar 2026.
Our Perth Festival 2026 program is launching on Wed 22 Oct, 12pm.
Festival Club members will have early access to tickets from launch until general public tickets go on sale Mon 27 Oct, 12pm. If you want to see, hear and feel more Festival, join the Club!
How to Book
See our Booking Information page for all the info you need including box office hours, booking conditions and more.
Event and ticketing info
We may be able to release more tickets closer to the event. However, this is not guaranteed. So, keep an eye out online or visit our official ticket reseller, Tixel to have the best chance to getting tickets.
We are working with Tixel as our authorised ticket reselling agent. You can sign up at their site to receive notifications if tickets for the event you want are listed for resale.
All Perth Festival tickets are now subject to delayed delivery and will send automatically once the performance is 90 days away. E-tickets purchased where the performance is less than 90 days from the order date will send instantly.
Yes! Once you receive your tickets, 90 days before the event date, you can add them to your digital wallet on your mobile device. Click the link under each ticket in your email to add them to your phone wallet so you don’t have to find them in your emails at a later date.
Films Vouchers and Gift Certificates cannot be added to your digital wallet.
If you can’t make it to your event, we can exchange your ticket for another performance of the same event at the same price reserve or higher - $6 exchange fees will apply. If the same or higher price reserves are no longer available, we can exchange for a lower price reserve. If that happens, we won't be able to refund any difference in price. Contact our box office team to discuss your exchange.
We don't offer any refunds as all ticket and voucher sales are final, per our Terms and Conditions.
We would recommend visiting Tixel.com to list your ticket for resale. As our authorised ticket reselling agent, Tixel provides a way to safely list your tickets for resale if you can no longer attend an event.
You can also give your ticket(s) to friends and family, our tickets do not require a name change.
Need some help? Visit https://tixel.com/sell/email
- Copy the email address provided and use it to forward your ticket(s) to Tixel*. Make sure you’re forwarding the barcoded tickets – not the order confirmation.
- Once you have forwarded the email, select 'I've forwarded my ticket'. This may take a few minutes to process.
- When verification is complete, you will need to toggle the 'sell this ticket' option for each ticket you need to list for sale, and continue to adjust the listing price.
*If you are only selling part of your order, you can send Tixel multiple tickets in one email, and use the toggle function to only select the specific tickets you need to sell.
Where a performance is not sold out, we offer door sales at most performances. Check the event page or chat with our box office team ahead of time at (08) 6488 5555, [email protected] or via Webchat.
For performances in a theatre, we recommend you arrive between 30 minutes and an hour before the show. If you are collecting tickets, please allow time to see the box office. The time on your ticket is when all patrons need to be seated.
For live music performances, your tickets will list the time the doors open. You can find set times on individual event pages closer to the event.
We reserve the right to exclude latecomers at certain events or to only let them into the show at a suitable point in the performance. Performances in the Perth Festival 2025 program may feature a complete lockout. Please check the event page for details. Avoid any stress and plan your trip ahead of time. Our pre-performance email reminder will have information for parking, transport and dining destinations.
The following performances in our 2026 season will have a complete lockout, where latecomers will not be admitted:
U>N>I>T>E>D
Haribo Kimchi
Lé Nør [the rain] will permit late entries in the first and third scenes only, with a complete lockout thereafter.
Events that are advertised as 18+ are unable to admit anyone who is under 18 years of age, regardless of whether they are with a parent or guardian. For other events, attendees under 18 must attend with their parent or guardian, unless specified otherwise by the performance venue.
Please check the event page before booking your tickets.
Recording permissions are venue specific, and in some cases performance specific. Please check the event or venue page before recording or photographing an event. The venue's policy will also be announced pre-show. We ask that you respect these requirements for the artists and producers.
Recording devices are generally not permitted to be used in theatre-style events.
Access Information
All access information can be found on our access page
Pricing
- Adult 18 years and over
- Concession Applicable for concession card, seniors, pensioner, full-time students, health care cards. Please bring your concession card to the event.
- Companion For patrons with access needs a ticket for your companion is complimentary, but must be booked together with your own ticket in a single transaction.
- 30 Under 30 If you 30 years old or under, you can access our $30 ticket promotion, with limited tickets available to select events. Please remember to have your ID on you when attending the event.
- Festival Club & Arts Industry Pass holders When selecting tickets on the website, please select the full price ticket to add to your cart. When you're checking out, you will find that the full price tickets have been replaced with your discounted tickets, where these are available. See Festival Club or Arts Industry Pass pages for terms and conditions.
- Mob Tix First Nations audiences can purchase tickets at a discounted price to select Perth Festival events.
For patrons who require the assistance of a companion or carer, a second ticket can be issued at no cost to the Companion Card holder, during the same time you buy the original ticket.
Check our Access Page for more information.
Some events or products sold through Perth Festival may be subject to demand-based pricing. This may see prices increase or decrease at any time during the sales period. These changes may occur without notice. Pricing alterations do not entitle you to a refund or adjustment for tickets purchased prior to revised pricing.
If you purchase 10 or more tickets for selected events, you can receive one extra ticket for free. Book through the Info Centre. Some performances have a different group booking policy. Please check individual event listings for details.
Perth Festival accepts Visa and Mastercard for both online and in-person purchases.
If you prefer to pay with cash, please visit the Perth Festival Box Office at Tuart House, 3 Crawley Avenue, Crawley, open Mon – Fri 10am – 5pm.
Opening hours may vary throughout the season – please check our Booking Information page for details.
The Somerville Box Office will no longer accept cash payments after 5 Jan 2026.
Arts Culture Trust Box Offices at His Majesty’s Theatre, State Theatre Centre, and Subiaco Arts Centre will continue to accept cash and card for events held at those venues only.
Festival Club
Join our club and save!
Head to our Festival Club page to find out more and get your membership today.
I Can't Find my Tickets!
When you purchase a ticket online you will automatically receive an order confirmation.
Perth Festival tickets are now subjected to feature delayed ticket delivery, this means that you will receive your barcoded tickets by email 90 days out from before your event. You can then add these tickets to your digital wallet or keep them in your email to show at the door.
If you can't see these in your inbox, please check your junk and spam folders as they can sometimes appear there.
Perth Festival’s Box Office Info Centre team can re-issue your tickets during opening hours.
You can also log into your Perth Festival account to view your tickets online, located under "Upcoming Events" on your account information page. These tickets can be downloaded to your phone for quick and easy access. They don't need to be printed off, as the barcodes can be scanned directly from your phone screen.
Visit our venue box office with your order number, found on your order confirmation from [email protected]. If you don't have your order number, our staff can search it up by using your booking details.
Please call our box office team to sort out replacement tickets. Ticket reprinting and a $6.50 postage fee will apply. You can also visit our box office to pick up a new set. Once tickets are re-printed, the old ones will become invalid.
Promos, Vouchers and Gift Certificates
Perth Festival Gift Certificates are the perfect treat for family and friends. They can be applied to any event for sale via Perth Festival’s channels! Gift Certificates are valid only for the season in which they are purchased. All Perth Festival 2026 Gift Certificates expire on Sun 29 March 2026.
Perth Festival Gift Certificates can be purchased online. Gift Certificates can be printed in ticket-style format if requested, please contact [email protected] to request these. Postage fees will apply.
Gift Certificates can be used for purchases through Perth Festival sales channels, via our website, by phone email and at Perth Festival Box Offices. They cannot be used on third party websites.
Gift Certificates are not exchangeable for cash, including any unused value remaining at the end of the 2026 Festival Season.
Film Vouchers can be gifted. Tickets can be gifted by printing at home, or physical vouchers can be printed if required. If preferred, we can also move film vouchers into other Perth Festival accounts, please contact [email protected] for more information.
Before selecting your tickets, enter your promo code in the ‘promo code’ box in the top right-hand corner of your chosen events ticket page, to reveal alternative ticket prices. These codes may not discount every performance and cannot be used in conjunction with other promo codes.
East Perth Power Station
For all the information you need on getting there please visit the East Perth Power Station hub page.
Entry to East Perth Power Station is free. which admits you into the venue to enjoy Casa Musica and Boorloo Contemporary. As a licensed venue children under 18 must be accompanied by a responsible adult (such as a parent or guardian).
Events in the Main Stage of East Perth Power Station require a paid ticket for entry. Minors will be admitted with a responsible adult. We recommend pre-purchasing your tickets online at perthfestival.com.au as door sales are not guaranteed.
Casa Musica will open at 5pm Thu & Fri and 4pm Sat & Sun. Discover all we have to offer and stay for performances throughout the evening – check the individual event pages for specific set times.
Yes! Minors are welcome to Casa Musica with accompaniment from a responsible adult. The large outdoor space, as a hub of Festival fever, will be brimming with free music in a piazza-style setting with food, drinks and Mediterranean vibes for friends or family. We ask that minors are not present in the bar areas.
We are working alongside the Department of Health to provide RID mosquito repellent at the venue. This will be on offer from the Summer St and riverside entry points, bar counters and at the box office.
Unfortunately, outside chairs are not permitted. However, you can bring your own blanket. We offer a variety of seating options in the Casa Musica area for your comfort.
Main Stage is designed as a standing venue, however very limited seating options are available.
As we are a licensed venue, under 18s must be accompanied by a responsible adult (such as a parent or guardian). It is also advised that minors not be present in bar areas.
The Main Stage will be open from 7.30pm and set times are available on each event's web page.
A range of food trucks will be available onsite, offering a variety of meals and snacks to cater to different dietary requirements.
We encourage patrons to purchase food and beverages from our onsite vendors. Small snacks are permitted; however, no BYO alcohol is allowed. You may bring a reusable water bottle to use at our water refill stations. No glass is permitted onsite.
East Perth Power Station is a cashless venue. This includes our box office, all food and beverage outlets and artist merchandise sales during Main Stage shows.
Only card payments can be available at the venue Box Office. Our team at the East Perth Power Station box office can assist you with purchasing or managing your tickets for the entire Festival season calendar!
Amex payments are not accepted at the venue box office.
We recommend you leave your dog at home. With the combination of live music, loud bass and lots of people, a venue of this nature can be unpredictable and overwhelming.
Service animals are always welcome.
Getting into the venue; The main entrance is located on Summers St, with a gentle gradient of 250m to Casa Musica. The riverfront entrance is located central to the venue, off the riverside walkway. Both entrances offer a universal, step-free option and have our team members there, happy to assist.
Casa Musica is designed to ensure all guests have a comfortable and enjoyable experience. The venue is predominantly levelled grass with road-based pathways, making it easy to navigate for those using wheelchairs or mobility aids. We offer a variety of viewing options, including picnic tables set on the grass to cater to different preferences. As the entire venue is on a single level, there are no stairs or elevated areas, providing access for everyone.
The Main Stage, directly Off Casa Musica, is designed for both the General Admission and VIP areas to be accessible via road-based pathways. The General Admission area is located on the ground floor, while the VIP area is situated on a raised level for an elevated view of the performance. For our guests in the VIP area, an alternative entrance is available, our team will attend to you when you arrive.
Bars are conveniently located on both levels, and we offer dedicated, sectioned areas for accessibility guests and their companion.
Main Stage has a designated accessible viewing area. Access to this area is via the Summers Street entry, please speak to the FOH staff on arrival and they can direct you to the area.
Need a moment to step away? Our Chill Out Area offers a calm, comfortable space away from the crowd — perfect for anyone who needs a break from the noise or stimulation of the event.
Follow the signs or ask any of our venue staff for help finding it.
ACROD parking bays are available on Joel Tce. These can't be reserved ahead of time and will be subject to availability from venue open.
East Perth Train station has 3 ACROD bays.
Have a question in the meantime? Reach out to our box office at [email protected] or 08 6488 6414 during office hours.
Check out our event page or get in touch with our Box Office team.
Should you have any feedback or concerns regarding your experience at East Perth Power Station, please contact out Box Office team on 08 6488 555 or fill in this form.
Sanctum Series
Yes, we will have a box office at the venue, accepting card-only payments. We strongly encourage you to book your tickets ahead of time as door sales are not guaranteed.
Parking
There is no parking available on site.
CPP Fire Station, 1 Murray and Hay street Perth. located next to the venue.
159 bays, 3 ACROD bays. This is an open- air carpark.
Wilsons Hibernian Place Car Park, 391-393 Hay st, 300m from the venue, open until 12am. Entry: 480 Hay St (Westbound Only) and 17 Murray st (Eastbound only) (Height 2.20m).
6 ACROD bays are in Victoria Square, surrounding the venue, these are public bays unable to be reserved or held by Perth Festival.
Ride share and public transport
Drop off Zones are available on Murray Street.
The Red Cat bus travels on Hay St, parallel to Victoria Square, from Perth Train Station to East Perth and West Perth.
McIver train station is a 10 minute walk from Victoria Square, 650m.
Patrons will be seated on the cathedral’s traditional pews, with reserved seating for each performance. In keeping with our vision to ignite iconic spaces around our city, we’ve embraced the unique atmosphere of St Mary’s - preserving its beauty, reverence, and sense of community by retaining the original pew seating.
Yes – you’re welcome to bring a small cushion, up to 500mm square, to add a little extra comfort to your pew during the performance.
Venue external doors will open 1 hour prior to your show, admission into seating will be 30 minutes prior.
Yes! Toilets are located down a ramp, outside the venue, and accessible toilets are available on-site. All facilities will be open during the performance.
A small bar will be on-site for drinks, but no food is available. We recommend having dinner beforehand.
We suggest smart casual attire for performances at St Mary’s Cathedral. Something you’d wear to a nice dinner or evening out. As it’s a sacred space, we also ask that patrons dress respectfully
Yes! Under 18s are welcome when accompanied by a responsible guardian. Full-time students can also purchase concession-priced tickets.
The venue is fully accessible, with designated wheelchair spaces and companion seating around the pews, all on levelled ground for ease of movement. Accessible toilets are on-site, and universal entry ensures that everyone can enter comfortably.
Some seats are designated as restricted view, which may mean your view is slightly obstructed by a pillar, the side of a performer, or seating behind the stage. Please note that the venue does not have tiered seating, so distance from the stage may also affect your view. If you’d like further clarification about a specific seat, please contact our Box Office.
Lotterywest Films
The Box Office will be open from 5.30pm on the evenings of film sessions.
Film voucher packs are pre-purchased in packs of 6 or 12 for a discounted price.
Voucher packs will be issued as tickets to your email. You can track how many you have remaining after logging into your account online, under 'Upcoming Events'. Vouchers may also be printed and posted for an additional fee by contacting our Info Centre team.
Film vouchers are valid for any Lotterywest Films session and expire 29 March 2026.
Once a film voucher has been converted into a Lotterywest Films session, and ticket(s) have been issued, the voucher expires and cannot be retrieved. If you are unable to attend the screening date for your issued ticket(s), refer to our section on exchanges and refunds.
Film vouchers are not refundable, including any unused vouchers remaining at the end of the 2026 Festival Season.
Secure your seat in the session of your choosing by emailing [email protected] before 12pm on the day of your film.
Please send us your:
- Order number (found on your ticket vouchers and receipt)
- Ticket number(s) or how many vouchers you want converted from that order &
- The film title and date
We will send you the tickets by 4pm, subject to availability.
Redeem your vouchers at the venue
You can still redeem vouchers at the door. This is, however, subject to capacity. We strongly recommend redeeming your vouchers in advance to avoid missing out on the film you want to see. We will communicate availability via our social channels.
On Tuesday evenings you can attend Lotterywest Film Festival for only $12 per ticket!
Tickets can be purchased online in advanced, by selecting the Cheap Tuesday ticket price on a Tuesday night film and how many tickets you would like.
You can also buy these tickets at the box office.
Bring a mate or just bring yourself to enjoy a cheap Tuesday movie night.
You can order a delicious pizza from Charlies ahead of your film, or while you’re at the venue. If pizza isn’t your thing, Charlie’s has a few other options available. Feel free to bring your own picnic and don’t forget your own drinks or buy from the bar.
It can get busy, so we recommend bringing a picnic blanket in case all the tables are taken.
Charlies Pizza pre-order information:
- Order online at https://www.charliespizza.com.au/. You can also order at the counter on the night but be aware there may be long wait times on busy nights.
- Online orders close at 5pm for same-day pickup, or earlier if fully booked.
- When ordering online, select a pickup time from the drop-down in the shopping cart and click ‘Change to Later’. If no time is selected, you’ll get the earliest available slot.
- You will receive a confirmation text or email for all successfully placed online orders. If you don’t get confirmation, your order didn’t go through.
- Orders may be ready 10 minutes either side of your selected time. You will be notified via text message when your order is ready.
You are welcome to bring your own chair, however you will be asked to sit to the side of the existing seats.
Thanks to our wonderful supporter Lotterywest, there are plenty of deckchairs with cushions available. We also encourage you to bring extra comfort items like pillows, blankets, or a jacket, as it can get cooler once the sun sets.
Anyone who attends a film screening that is cancelled will be automatically refunded to their original payment method. If you do not have access to that payment method, please contact [email protected] with your order number.
If your tickets were a gift, the refund will be returned to the original purchaser.
Any vouchers used for cancelled film screenings will be returned to your original order, please allow up to 5 business days for the vouchers to reappear on your Perth Festival account, under the 'Upcoming Events' tab. Vouchers cannot be returned in exchange for cash.
Lotterywest Films will go ahead rain or shine, unless there’s a risk to patrons or staff. If a screening is cancelled in advance, we will update our website and social media by 7pm.
Children at the Festival
Yes of course! Check out our 'Family' event type when filtering on The Program page. Please note some events have recommended age restrictions, which are published on the event page. Some events are strictly 18+ for licensing reasons.
We do! Some events that are not specified as 18+ allow children under 2 years of age to be seated on their responsible guardian's lap for the duration of the event. The policy may differ depending on the venue of your chosen performance. Check event pages for details. If you would like your youngster to have their own seat, you will need to purchase a ticket for them.
All venues that provide under 18 admissions will have parenting facilities available. Outdoor venues may have similar facilities. Check the event page for further information.
The ushers at Arts and Culture Trust theatre venues can give your little one a booster seat to borrow for the show.
How do I Keep in Touch / Get Involved?
Stay up to date by subscribing to our newsletter.
Our 2026 brochure is available online. If you're looking for a printed brochure, we have delivered some to Arts Culture Trust Venues and selected local libraries, which will be available from Fri 31 Oct. You can also visit our Box Office at Tuart House, Crawley Avenue to collect a brochure immediately after launch from Mon – Fri 10am-5pm.
Request a brochure to be posted to you by emailing [email protected].
We have been turning big ideas into unforgettable experiences for more than 70 years, but did you know ticket sales only cover 30% of what it takes to create these experiences?
Join us on the journey by visiting our Support us page and become part of the Festival family you know and love.
At Perth Festival, we partner with like-minded organisations who champion innovative thinking. a shared commitment to our community, inclusiveness and social responsibility. We collaborate to produce outcomes that truly reflect our combined strengths and values. To find out more, please visit our Partnerships page.
Volunteer registrations will be open in November. We're looking for volunteers across a huge range of events, to assist with patron engagement, public artwork and artist support. Click here to get involved!
All employment opportunities are listed on our website. Applications can only be submitted directly through the advertised listings, as we’re unable to accept applications via email.
Visit our Work With Us page to see current openings.
Perth Festival’s artistic program is curated by our Artistic Director in response to their unique curatorial vision, and participation is by invitation only.
We love hearing from artists and companies who are creating bold, thought-provoking work. If you’d like to share information about your practice or a future project, please email our Artistic Director at [email protected].
Please note that while we value every submission, we’re unable to respond to all enquiries immediately, and we kindly ask that you contact only the Artistic Director regarding programming opportunities.
We’d love to hear from you! Please email [email protected] with your feedback. Your input helps us make Perth Festival even better each year. We’ll get back to you as soon as we can.
Perth Festival’s artistic program is curated entirely by our Artistic Director, and participation is by invitation only.
If you’re an artist or company wishing to share your work, you’re welcome to send information about your practice or projects to our Artistic Director, Anna Reece, at [email protected].
Contact Us
Please use the ‘Chat with Us’ button in the right-hand corner of the website, email [email protected] or phone 08 6488 5555.
You can contact Perth Festival’s Access team:
- Email: [email protected]
- Phone: 08 6488 8616.
- You can also get in touch via the National Relay Service (NRS):
- TTY users: 153 677
- Speak & Listen users: 1300 555 727
- Online: NRS website
Our Access team is happy to assist with any enquiries to ensure your Festival experience is as enjoyable as possible. We also have a page dedicated to accessibility with Perth Festival, found here.
Media enquiries, please contact our media relations team
[email protected]
If you are a vendor and are interested in catering an event, please email [email protected].