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COVID Safe

Stay safe at Perth Festival!

Update 24 Mar 2022
Under Level 2 restrictions masks are required for Somerville Auditorium until Thursday 31 March 12:01.
Masks will not be required under the Level 1 restrictions, however, they are recommended in outdoor crowded spaces.

Perth Festival will be following all government requirements relating to the management of COVID-19. These requirements may change with very little notice.
By purchasing a ticket, you agree to comply with our Terms & Conditions.
This page covers all COVID Safe requirements as advised by Government of Western Australia.

All Perth Festival events will be delivered under our approved COVID Event Plan. The safety of our audiences, staff and artists is our highest priority. So please don’t attend any Festival events if you are feeling unwell or experiencing any symptoms.

This website will be updated with additional information over time.

Attending an Event Safely

When attending events please abide by the following as required by Government mandates.

We’d also like to remind people to keep your distance from other patrons not in your party.

Staying COVID-safe is a shared responsibility and the most important thing is that everyone stays safe and healthy. 

  • Register attendance 

We are implementing WA Government's SafeWA and ServiceWA contact tracing system. It's a condition of entry to register your attendance at our venues. To make it easier, download the SafeWA app or Service WA app now via the WA Government website.

Alternatively you can ask a staff member and write your name down on our contact registry. 

  • Show proof of double vaccination 

It is a condition of entry at all Perth Festival 2022 events and venues that patrons 16 years and over must demonstrate proof of a double dose COVID-19 vaccination or a medical exemption sufficient to meet WA State Government requirements. To help our staff assist your entry, please allow extra time by arriving early and bring your proof of vaccination and a valid ID or a valid medical exemption. 

We appreciate your patience and understanding and thank you in advance for your respect to our hardworking staff.

Acceptable forms of vaccination proof are:

– A COVID-19 digital certificate;

– A printed copy of the certificate;

– An immunisation history statement; or

– A medical exemption 

See the WA Government’s Proof of COVID-19 vaccinations page for more information.

You can download the Service WA app to easily have all your documentation on hand. 

We encourage people to get vaccinated as soon as possible. Discretionary exchanges or refunds may be considered if you have been in direct contact with someone with suspected COVID-19. Please read our Terms & Conditions carefully before purchasing a ticket. 

  • Wear a mask 

Masks are required at all public indoor settings. From Thu 31 Mar 12.01am, in line with the State Government's move to Level 1 restrictions, masks will no longer be required at outdoor venues, however, they are recommended in crowded spaces.

Click here for more info.

  • Stay Home if you’re unwell 

Stay home if you are unwell or have a cough, fever, sore throat, fatigue or shortness of breath.

If you become unwell during an event, find event staff or first aid. In venues, approach a venue usher or staff member. In public spaces, locate a Perth Festival staff member who will be wearing a Perth Festival t-shirt. Click here for more info. 

  • Right to Refuse

Businesses have the right to refuse service and must insist that anyone displaying COVID-19 symptoms leaves the venue. This applies to events held in and around performing arts venues, as well as in public event spaces managed by Perth Festival.

FAQs

We know you might have some questions. Please read our FAQs for more information. 

All our events are covered by Covid Event plans and venue Covid Safety plans, in line with the guidance of the Western Australian Government and the Department of Health. We remind everyone to get double-vaccinated (and a third dose when eligible), and to have their proof of vaccination and ID ready to present upon entry to applicable venues and events. 

In line with advice from the Department of Health, we require all patrons to register their information so Department of Health Contact Tracers can contact you if there is a COVID concern.  

All those attending a Perth Festival event will be required to register details for contact tracing via the smart device apps, SafeWA or Service WA.  This information will only be used to contact you if there is a concern about COVID at an event you have attended.  

Data is held by the app and can only be accessed by Department of Health, in the event of a COVID concern.  No other party will be allowed access to your data. 

As per the Government requirements, contact tracing must happen at each event, patrons will be required to register each time they attend the venue. This is so Department of Health can contact you if there was a COVID concern at any of the events you participate in. Perth Festival is utilising the ServiceWA app and the SafeWA app as our primary means of contact tracing.  Manual contact tracing will be available.  

The contact tracing system is for the Department of Health and Perth Festival does not have access to it. The ticketing system is separate and data is kept for ticketing purposes. 

All of our Perth Festival events are equipped with hand sanitisation stations. Each venue has an increased cleaning roster, and high touch points are of course identified and cleaned regularly.

Yes, venues are currently operating at 75% capacity under the State Government's latest Covid-safe measures. Perth Festival continuously monitors updates on directions from the WA Government and Department of Health.  

If you are waiting on test results, then please do not attend the show. 
Following Department of Health advice, people waiting on test results will need to stay in self-isolation until they receive their test results. People who test positive to COVID-19 will need to stay in self-isolation until they are cleared by the Public Health Unit.  

 
Discretionary exchanges or refunds may be considered. Please review our Terms and Conditions for full details. 

Get tested if you have any of the following, no matter how mild: 

  • Fever (≥37.50C) OR recent history of fever (e.g. night sweats, chills), without a known source 
    OR 
  • Acute respiratory symptoms (including cough, shortness of breath, sore throat, runny nose) 
      OR 
  • Acute loss of smell or taste 

The Perth Festival ticketing Terms and Conditions have recently been updated. Please review these and contact Box Office with any further questions.  

Providing contact details is a condition of entry. If you do not provide those details we cannot provide a refund.

If you have developed symptoms, and are not in critical condition, please contact the Department of Health COVID information line and follow their advice: 13COVID (13 26843)  

In line with Government directions all patrons, staff, volunteers, performers and any other individuals attending our events will need to be double dose vaccinated against COVID-19.  

Vaccination certificates must be sited by venue/Festival staff on entrance to the venue either via approved application or hard copy certificate. Photo identification must also be sited in addition to vaccine certificates when not using the Service WA app.  

Appropriate forms of vaccination or valid exemption proof can be viewed on the WA Government website. 

In line with the State Government's move to Level 1 restrictions at Thursday 31 March 12:01, masks will no longer be required at outdoor venues, however, they are recommended in outdoor crowded spaces.
Masks remain mandatory at all public indoor venues.
Perth Festival management will continue to monitor government directions and updates for changes in policy in regards to face masks.  

People aged 16 years and older will be required to be vaccinated to attend large (1,000+) events and show proof of vaccination or valid exemption upon entry. 

In line with Government directions all patrons, staff, artists and any other individuals attending our events will need to be double-dose vaccinated against COVID-19, unless they have a valid medical exemption. 

According to the current health advice, ticketholders with certified WA exemption for COVID-19 vaccination are to be treated as vaccinated.    
Staff and/or security have the right to request proof of exemption prior to permitting entry to a mandated venue. 

At all of its events Perth Festival strongly encourages all patrons to maintain physical distancing wherever possible.

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