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Box Office Supervisor

You could join our ticketing team!

Perth Festival is seeking a Tessitura and customer service specialist to help lead our 2020 Festival ticketing team.

We are an annually curated multi-genre arts festival in Perth, WA that showcases the very best of national and international film, theatre, circus, dance, literature and music. The Lotterywest Film season runs from November to April and the Perth Festival runs across February and March, but we are busy all year planning and preparing for delivery. Our team expands from a core team of 27 to over 200 at the peak of Festival – creating a unique, fast paced and ever-changing working environment.

The role of Box Office Supervisor is a full-time fixed-term position, commencing in October 2019 and concluding in March 2020.

The below lists a few of the key things this role gets involved with, and you can check out the position description to learn more about what a Box Office Supervisor supports with at Perth Festival.

  • Training, rostering and supervising the 2020 casual ticketing team
  • Overseeing and working in the Festival’s various box office locations
  • Troubleshooting Tessitura ticketing issues as they arise
  • Supporting with and responding to customer queries and concerns

Our ideal team member will tick these boxes:

  • A great communicator that enjoys interacting with customers
  • Previous experience with the Tessitura system
  • An approachable leader with strong rostering experience

Perth Festival is a dynamic environment that engages with some of the most incredible professionals, artists and art in the world. We work hard and we love what we do. If this sounds like the right fit for you, please respond to the selection criteria listed in the position description and forward a copy of your CV to

This role is based in Perth, Western Australia and will commence in October 2019. Applications close midnight on the 15 September 2019 with interviews scheduled for week commencing 23 September 2019.

We actively strive for diversity in our teams. Qualified applicants are considered for employment without regard to age, sex, religion, national origin, sexual orientation, or disability.

If you have any questions regarding this role, please contact Jessica Blackwell – Head of People and Culture on 6488 8622