Terms & Conditions

Terms & Conditions

Tickets to Festival events may be sold through a variety of ticketing agents. Booking fees and ticket processing charges will vary depending on the ticket agent and your chosen delivery method. Where tickets are booked by telephone, mail or online a transaction fee from $3.50 to $10.30 will apply. If you choose to have your tickets delivered by Registered Post (recommended for general admission events) additional fees will apply. Fees are non-refundable.

Lost or stolen tickets purchased for events that have unreserved or general admission seating will not be replaced. Tickets with a seat allocation can be replaced and applicable replacement fees will apply. Fees vary across ticketing agencies. 

All ticket purchases are final and shall not be refunded or exchanged except as required by law or in accordance with the LPA Ticketing Code of Conduct. 

Children under 24 months old may attend most Festival events free of charge on the condition they do not occupy a seat and they sit on the lap of a parent or guardian. Check event pages for exclusions.

Perth Festival reserves the right to change any element of its sales structure at any time and without notice. Pricing for any event or product sold through Perth Festival is subject to demand based pricing. This may see prices increase or decrease at any time during a sales period for any given event or product. These changes may occur without notice. Such alterations do not entitle you to a refund or adjustment for tickets purchased prior to revised pricing. 

Gift vouchers can only be used to purchase tickets to events sold via perthfestival.com.au and expire at the end of the Festival season in April 2019. Please note that all gift voucher purchases are final. Gift vouchers are not valid for purchases on third party websites such as Perth Theatre Trust, Ticketek, Ticketmaster, and Perth Concert Hall.